We offer free subrogation closed file audits. It is a chance for a second look at files your staff has already closed. We only get paid if we are able to recover on your file.
In recent years many insurance companies have found their average staff adjuster experience level has declined while workload has increased. While working on files, the claims staff is usually more focused on turnaround times, valuation, and negotiation than the subrogation potential or the file recovery efforts.
Many times the lack of experience results in a premature claim closure and reduced subrogation recovery amounts. The Baylan Group can effectively uncover overlooked or hidden subrogation potential and retrieve these assets for your company. We will do an onsite review or virtual review to identify files that have subrogation potential, but have been overlooked by your staff.
Once identified and with your authorization, we will begin recovery efforts immediately. In addition to the improved monetary recovery results, we will provide feedback on our performance findings from the audit. We will report the trends and opportunities identified in our review and make recommendations for staff training to achieve improved subrogation potential identification and follow through in the future.
Although many subrogation vendors may charge a higher fee for closed file audits, we keep it simple - 15% of actual recoveries made!